privacy notice

Blue Sky Estate Agents is committed to protecting the privacy of our clients, applicants, landlords, tenants, buyers, sellers, and visitors to our website. This Privacy Notice explains how we collect, use, and safeguard your information when you use our services or interact with us.

Information We Collect

We may collect the following types of information:

Personal Information

Name
Contact details (such as telephone number and email address)
Property address and transaction details
Identification and referencing information
Billing and payment information
Communication preferences

Property & Transaction Information

Property ownership details
Viewing and valuation information
Mortgage or financial information relevant to a property transaction
Tenancy and rental information

Usage Data

Website usage statistics (such as IP address, browser type, pages visited, and time spent on the site)

How We Use Your Information

We use your information to:

Arrange property valuations, viewings, lettings, and sales.
Manage property transactions and tenancy agreements.
Communicate with you regarding properties, enquiries, and services.
Process payments and invoices securely.
Carry out identity, referencing, and compliance checks where required.
Improve our website, services, and customer experience.
Comply with legal and regulatory obligations.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

With trusted third-party providers who assist us in delivering our services, including:

Referencing agencies
Payment processors
Solicitors
Mortgage advisors
Contractors and maintenance providers

Legal & Regulatory Requirements

Where required by law, regulation, or to protect our legal rights and obligations.

Data Security

We implement reasonable technical and organisational measures to protect your information from unauthorised access, use, or disclosure. These measures include:

Secure storage of client records
Password-protected systems and restricted access
Encrypted payment processing where applicable
Regular system updates and monitoring

Your Privacy Rights

Depending on your location and applicable data protection laws, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent for certain types of data processing
Lodge a complaint with a relevant data protection authority

To exercise your rights, please contact us using the details on our Contact page.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Notice or as required by law and regulatory obligations relating to property transactions and tenancy records.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of external sites. Please review their privacy policies independently.

Changes to This Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be posted on this page along with an updated effective date. Please review it periodically to remain informed.

Contact Us

If you have any questions about this Privacy Notice or wish to exercise your privacy rights, please contact us through our website.

Thank you for trusting Blue Sky Estate Agents with your personal information.